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SHIPPING QUESTIONS
Q: What are your shipping options and prices?
A:
Our system connects directly with the United State
Post Office and FedEx computers and then displays the shipping and
price options based on your zip code, delivery speed and the total
weight of your order.
The
FIRST PLACE YOU SEE SHIPPING is an estimate only. The actual
price is noted ONLY during checkout. This is where you will select
from FedEx or USPS and also select the delivery speed option from
those that are displayed.
THE FOLLOWING CAN APPLY TO ALL ORDERS, BUT ALASKA and HAWAII CUSTOMERS
SHOULD READ THE FOLLOWING:
Many
of our customers, when ordering with our old system, have selected
the USPS FLAT RATE BOX FOR $9.80 option.
Unfortunately, our new system currently does not support this
option. However, IF YOUR TOTAL ORDER WEIGHT IS LESS THAN 12 lbs AND
WILL FIT IN ONE OF THE USPS's FLAT RATE BOXES, (2 reams of 8.5x11 or
1 ream of 8.5x14) please follow the
following instructions;
- Select
the shipping method you would want IF YOUR ORDER WILL NOT FIT in
the USPS Flat Rate Box.
- MAKE A NOTATION in the comment section
that you want to use the USPS Flat Rate Box option.
- Select "Call 1-800-965-1452 w/CC Info." This
way when you check out, no credit card information will be
required.
- Call 1-800-965-1452 with your Order Number
and CC Information. We will check to see if your order will
qualify for that option. If it does, your total will be the
product order total + $9.80 (+7.75% tax if in CA). We will email you a corrected invoice
amount.
Q: If I request that my order be sent Next Day
Air will I get it within 24 hours?
A:
We will ship your order as requested, however, orders do
not necessarily ship the same day that they are placed, and are
subject to inventory on hand. If you note in the comment section
during checkout that you need your order on a specified date, will
contact you if we view a problem. |
