Our
Main Store where all products we offer are available. In
addition, you can take advantage of our quantity discounts along
with any of our valid coupons which may be currently available.
Each Store maintains it's own email, Password, and order history.
Sales Tax will be charged to all sales within California unless
we have a valid California Resale Certificate on file. (See SALES
TAX below.)
PAYMENT WITH ORDER
NO C.O.D.'S
2
GLATFELTER HAS LOST A MAJOR U.S.
DISTRIBUTOR FOR THEIR PRODUCTS, AND
UNTIL WE HAVE ESTABLISHED A NEW SUPPLIER,
WE WILL SHIP THE APPLETON
BRAND NCR AS A REPLACEMENT.
3
A Drop
Ship Store 3 that features NCR Carbonless
along with most of our other products. Access to, and use is, restricted
to those Zip Codes that qualify. This site also makes available
FREE SHIPPING for orders that are $350 or more. Sales Tax
will be charged to all sales within California unless we have a
valid California Resale Certificate on file. (See SALES TAX below.)
To enter Store 3 CLICK HERE,
then enter your Zip Code to see if you qualify. If you do, one or
more "GO TO" buttons will be listed. The only difference between
the two stores is the brand of carbonless paper available. Clicking
on a "GO TO" button will insert a "Free Shipping Access Key -
DO NOT DELETE" providing validation your order is eligible for
free shipping.
Full payment due at the time of
the order. NO COD'S.
CREDIT CARDS: For sales
within the United States and Canada, we accept VISA, MasterCard,
Discover and American Express credit cards. All are subject
to the terms and conditions noted in the Card Holders and Merchants
agreements. The order amount is processed the same day as the
order is received.
IMPORTANT: DISPUTES
FILED WITH CREDIT CARD COMPANIES BECAUSE YOU DID NOT REMEMBER
PLACING AN ORDER WITH LOWERS INDUSTRIES ARE EXPENSIVE FOR US
AND THE CREDIT CARD COMPANIES TO PROCESS. ALWAYS CONTACT US
FIRST.
PayPal:
PayPal payment processing of VISA, MasterCard, Discover, American
Express, and eCheck for amounts less than $500 US is available
for the following list of approved countries - SEE LIST -
.
With an eCheck Payment, your payment is not posted until the
check has cleared and has been noted as being received into
our PayPal Account.
For more information on setting up a PayPal account -
CLICK HERE.
CHECKS: Personal and
Business checks are accepted for sales within the United States,
but may delay the processing of your order for 5 to 7 business
days.
RETURNED CHECKS ARE SUBJECT
TO A $25 SERVICE CHARGE.
Contact us at
Sales@Lowers.com so we can
provide you with shipping options. Full payment due at the time
of the order. NO COD'S.
For orders Under
$501.00: PayPal payment processing
of VISA, MasterCard, Discover, American Express, and eCheck
for amounts less than $500 US is available for the following
list of approved countries - SEE LIST -
.
With an eCheck Payment, your payment is not posted until the
check has cleared and has been noted as being received into
our PayPal Account.
For Orders Over $500.00:
Payments must be made by Bank Wire Transfer.
COUPONS & DISCOUNTS: If available,
are based on full payment being received at the time of the order or
prior to shipping. For those coupons that require a minimum purchase,
sales tax and/or shipping can not be included in calculating minimum
purchase. Not valid on prior purchases.
Payment options for our "On-Line
Catalogs" are noted on each web site.
BACKORDERS: You will be notified
of any backorder. Call the contact phone number found at the bottom
of every web page should you wish to cancel.
SHIPPING:
STANDARD SHIPPING:
We will ship your order as requested,
however, orders do not necessarily ship the same day that they are
placed, and are subject to inventory on hand.
If you note in the comment section
during checkout that you need your order on a specified date, will
contact you if we view a problem, however, we do not warranty delivery
time.
We may change the requested shipping
method at no additional charge if we can deliver your order faster
and/or safer.
BACKORDERS AND/OR PARTIAL AMOUNTS
SHIPPED:
Should an item or items on your
order be backordered, or should we ship part of the total amount
of any single item, there will not be any additional shipping charged.
FREE SHIPPING:
Free Shipping is available for
orders of $350 or more delivered to the Zip code noted on our Drop
Ship Access Key and is required for your order to be valid. The
Drop Ship Access Key is only generated by our Free Shipping Zone
page found at FreeShipZones.asp
Free shipping is made available
to us by our distributors and is subject to change without notice.
Lowers Industries does not guarantee eligibility by processing the
order.
Should your delivery zip be found
to not qualify, you will be contacted and given the option to cancel
the order, or allow us to rewrite the order on our main site.
Free Shipping orders must be shipped
complete and will be shipped from the closest drop ship location
to your zip code. If you note in the comment section during checkout
that you need your order, or part of your order on a specified date,
we will contact you if we view a problem, however, we do not guarantee
delivery time.
All orders that do not quality
for free shipping will be shipped from Garden Grove, CA 92845.
SHIPPING
USING YOUR UPS OR FEDEX SHIPPER NUMBER - USA
ONLY:
THIS NEEDS
TO BE DONE ONE TIME ONLY! - TWO OPTIONS:
Call
1-800-965-1452, or email Sales@Lowers.com and indicate that you
want to setup your shopping cart account to use your shipping number
and not be charged freight on your orders. We will need the email
address and a password you will be using on your orders. Once setup
we will, contact you that the account is ready to use. During the
checkout process, please use the COMMENT section to provide the
Carrier and account number you wish to use and the speed you are
requesting (Ground, 2nd Day Air, etc.).
OR
During the checkout process, please use the COMMENT section
to provide the Carrier and account number you wish to use and
the speed you are requesting (Ground, 2nd Day Air, etc.).
As a payment option, select
"Call 1-800-965-1452 w/CC Info." This way when you check out,
no credit card information will be required.
We can not ship using your account
number without your written permission.
Call 1-800-965-1452 with your
Order Number and CC Information. We will check to see if your
order will qualify for that option. If it does, your total will
be the product order total (+7.75% tax if in CA). We will email
you a corrected invoice amount.
USING EITHER OPTION: If you
wish us to use you shipper number you must fax us the authorization
to do so, along with the account number to be used on you companies
letterhead or purchase order, or CLICK
HERE to fill out our "Permission to Use" form.
We can not ship using your account number without your written permission.
Should the charge to the
account number you supplied be disputed for any reason and our Shipping
Account be charged, you do hereby authorize Lowers Industries to charge
you for the shipping at the speed you selected, plus $25.00. If the
original payment method was by Credit Card, you do hereby authorize
Lowers Industries to charge your Credit Card. If any other payment method
was selected, you will be invoiced and you do hereby agree to pay that
amount within 10 days. If payment is not received, the full amount may
be subject to our collection procedure and collection and/or court fees
will be added to the original amount. Our collection procedures also
include the reporting to the original freight carrier and credit reporting
agencies.
SHIPPING - BLIND: Should you
wish to purchase any of our products for resale, please email
Sales@Lowers.com
with the following information.
The email address you will be
using when placing an order, and a password.
Your bill-to address and contact
information."
Your FedEx or UPS account number
and the return address you want used and fax to 714-891-3278 your
written permission to use it for your orders.
Once your account has been setup,
you will be able to place an order and not have any shipping charged.
BE SURE TO NOTE IN THE COMMENTS SECTION ON EVERY ORDER THAT THIS
IS A BLIND SHIP. No paper work will be included in any of the containers
being shipped, and your invoice copy will be sent by US Mail.
SHIPPING - DAMAGE CLAIM:
Once your order has been placed
into the hands of any carrier, (UPS, FedEx, USPS) any damage claim
is between you and the carrier. However, we will be happy to help
with that claim. Please call our customer service number found at
the bottom of every web page or or
CLICK HERE to fill out
our Order Problem form.
CURRENCY:
All funds listed are in U.S. dollars.
COUPONS: Are valid on full payment is
received at the time of the order or prior to shipping, and unless otherwise
noted, may not be combined with any other discount or coupon. Only one coupon
per customer.
GIFT CARDS:
When available, are available only when full payment is received at the
time of the order or prior to shipping. Should the product purchased be
returned for credit, the value of the gift card will be deducted from the
credit amount.
PRIVATE LABEL:
This option is also available for the LI Bond products. To request a quote,
call the contact phone number found at the bottom of every web page.
For returns within 30 days:
Credit amounts of $4.99 or less will be by store credit which can be
used on the next order. Credit amounts of $5.00 or more will be refunded
by in the same method as the original payment. If your payment method
was by Credit Card, and since credit card payment information taken
during the payment process is done securely, we will need to contact
you to get the CC# you originally used. Our request will note the
last 4 digits, which is all our records retain.
15% restocking fee. There is no
restocking fee for the return if Lowers Industries shipped the wrong
item.
For returns after 30 days:
Most orders can not be returned after 30 days from the date of purchase.
However, should we issue a Return Authorization, only a store
credit will be issued.
15% restocking fee.
For Cancellations when payment
was made using:
Credit Cards - a 3% charge
will be deducted to cover the original cost of the credit card processing.
PayPal - a 3% change will
be deducted to cover the original cost charged by PayPal. If you,
"the Customer," elects to have us use PayPal to process the refund,
you will be responsible for any PayPal service charges.
Check - no deduction will
apply.
Custom Orders: Goods produced
to a Customer's specifications or Goods that have been modified by the
Customer's specifications or modified after initial delivery cannot
be returned for credit under any conditions.
MAILING SERVICES:
Lowers.com, is responsible for data
processing and printing only, and does not archive, transfer, store,
or distribute mailing addresses provided by our customers. Mailing service
can only be provided to orders printed by Lowers.com. Mailing pieces
must not have UV coating on the postage side to allow for addressing.
All mailing orders must be paid in full along with a completed PAMF
(Proof Authorization Mailing Form) approval before mailing. Postage
amount must be paid by check only. All other services are paid by credit
card. *Quantities exceeding 25,000 may take longer than the typical
1-3 business days to turn around. All remainder/samples cannot be sent
out prior to mailing.
During check-out at Lowers Industries,
your email address will be added to our mailing database unless you
check the "check box". You can
un-subscribe at any time.
NO ONE OUTSIDE LOWERS INDUSTRIES IS
GRANTED ACCESS TO INFORMATION ABOUT YOUR PURCHASES OR YOUR ACCOUNT.
Warranties, if any, are provided by
the Manufacturer of the product. Lowers Industries' only obligation
and the customer's only remedy is for Lowers Industries to assist with
the documentation of any warranty claim. Should the customer require
a replacement, it will be invoiced at the replacements current list
price plus freight. Should the Manufacturer certify that the product
was defected and issue credit to Lowers Industries, the customer will
then have the option to receive a credit, replacement or refund. ALL
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
ARE SPECIFICALLY DISCLAIMED.
ALL ORDERS SHIPPED AFTER 1/30/2011
WILL HAVE SHIPPING INSURANCE INCLUDED. IN THE EVENT OF ANY SHIPPING
DAMAGE, LOWERS INDUSTRIES WILL ASSIST IN EVERY WAY POSSIBLE TO EXPEDITE
ANY DAMAGE CLAIM CAUSED BY UPS, FEDEX OR USPS DELIVERY. NO CLAIM CAN
BE FINALIZED, NOR ANY REPLACEMENT OR REPLACEMENTS BE SEND AT NO ADDITIONAL
CHARGE UNTIL THE RETURN OF THE DAMAGED MERCHANDISE. SHOULD THE CUSTOMER
REQUIRE REPLACEMENT OR REPLACEMENTS PRIOR TO THE RETURN, REPLACEMENT
OR REPLACEMENTS CAN BE ORDERED USING OUR NORMAL ORDERING PROCEDURE,
AND ANY CREDIT THAT MAY BE DUE ON THE RETURNED DAMAGED MERCHANDISE WILL
BE ISSUED AT THAT TIME.
LIMITED LIABILITY:
LOWERS INDUSTRIES SHALL NOT BE LIABLE
FOR CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES.
LOWERS INDUSTRIES' LIABILITY, IN ALL CIRCUMSTANCES, SHALL NOT EXCEED
THE PURCHASE PRICE PAID FOR THE PRODUCT THAT GIVES RISE TO ANY LIABILITY.
State of California,
County of Orange, Sales Tax rates will be charged to all sales billed
to an address within California unless we have a valid California
Resale Certificate on file. We do not collect sales tax for any
other state.
FIRST PURCHASE:
Prior to your first tax exempt purchase, we will need a a copy of
your valid California resale certificate. You can;
Then call 1-800-965-1452
so your on-line account non-taxable information can be setup
correctly.
ALL
OTHER STATES:
If your state requires
payment of sales tax on internet sales, you (the customer) must
report and pay any such tax. Lowers Industries will not collect,
nor pay any tax from any state except for California. Any attempt
by any other state to force Lowers Industries to record, collect,
report and pay any such tax will result in Lowers Industries removing
that state from the list of states we sell direct to.
SUBSTITUTIONS:
Lowers Industries reserves
the right to substitute a product ordered for one of the same design
of equal or greater value.
$25 GIFT CARDS:
VISA gift card program (when active)
is a Lowers Industries promotion. Requests for a card must be made in
writing (CLICK
HERE) and are subject to the following restrictions in addition,
but not limited to, any restrictions noted on the gift card request
form being submitted to Lowers Industries.
Lowers Industries defines "Customer" as the person
or company that is responsible for payment to Lowers Industries.
The person placing an order with Lowers Industries,
and then submits a request for a gift card has the expressed permission
of the "Customer" to;
use the method of payment that was submitted
to Lowers Industries.
have the gift card delivered to the address
noted on the Lowers Industries Gift Card Request Form.
subtract the amount of the gift card from
any credit issued to "Customer" should the order for which the
gift card was issued be return to Lowers Industries for any
reason.
GROUP MEMBERSHIP DISCOUNTS:
THESE DISCOUNTS ARE BASED ON YOU,
THE CUSTOMER:
BEING A MEMBER IN GOOD STANDING
WITH THE GROUP THE COUPON HAS BEEN ISSUED TO.
HAVING ENTERED OUR WEB SITE AT
THE DESIGNATED URL (LINK) FROM THE GROUP'S BENEFITS PAGE.
ENTERING THE CORRECT GROUP DISCOUNT
COUPON NUMBER DURING CHECKOUT.
MET ANY COUPON LIMITATIONS OR
CONDITIONS.
ONLY APPLIES WHEN COMPLETE PAYMENT
IS MADE ONLINE AT THE TIME OF THE ORDER.
This page was update on
03/13/2012 and supersedes
all previous versions.
